Each BloomBear package includes a handcrafted bear, a timeless rose, and a premium gift-ready package. Please note, a necklace is not included, if not ordered.

Shipping typically takes 5-10 business days, depending on your location. You’ll receive a tracking number as soon as your order ships.

We offer a 30-day money-back guarantee. If you’re not satisfied, you can return your product for a full refund. Contact us for details.

At BloomBear, we take pride in offering a Lifetime Warranty to ensure your satisfaction and trust in our products. If your BloomBear ever arrives defective or becomes damaged for any reason, we will gladly replace it. Simply email us at info@bloom-bear.shop with a photo or video clearly showing the defect, and our team will assist you promptly.

Please note:

• The warranty applies to one product per purchase.

Once your order is shipped, you’ll receive an email with a tracking link so you can follow your BloomBear every step of the way

Yes! Simply enter the recipient’s address during checkout, and we’ll make sure they receive it beautifully packaged.

Yes, your order will arrive in discreet outer packaging to keep the surprise safe.